Privacy Policy

This Privacy Policy explains how Groupe Montagne Explore (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on Gmexplore.com (the “Site”) or otherwise communicate with us about the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected personal information about you over the past 12 months from various sources, as set out below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information You Provide Directly to Us
Information you submit directly through our Services may include:

• Contact information such as your name, address, phone number, and email.

• Order information such as your name, billing address, shipping address, payment confirmation, email, and phone number.

• Account information such as your username, password, security questions, and other account security details.

• Customer service information including any information you choose to include in your communications with us, for example, when you send a message through the Services.

Certain features of the Services may require you to provide specific information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect Automatically
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection details, your IP address, and other information about your interaction with the Services.

Information We Obtain from Third Parties
We may also obtain information about you from third parties, such as vendors and service providers who collect information on our behalf, such as:

• Companies that support our Site and Services, like Shopify.

• Our payment processors, who collect payment information (e.g., bank account, credit or debit card details, billing address) to process your payment and fulfill your orders, to perform the contract we have with you.

• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the section below titled “Third-Party Websites and Links.”

How We Use Your Personal Information
Providing the Products and Services. We use your personal information to provide the Services to perform the contract we have with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating potential returns and exchanges, and other features related to your account. We may also improve your shopping experience by enabling Shopify to match your account with other Shopify services you may choose to use. In this case, Shopify will process your information as described in its Privacy Policy and Consumer Privacy Policy.

Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or postal mail, and displaying advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you are located in the EEA, the legal basis for this data processing is our legitimate interest in promoting our products, pursuant to Art. 6(1)(f) GDPR.

Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activity. If you choose to use the Services and create an account, you are responsible for maintaining the security of your account credentials. We strongly recommend that you do not share your username, password, or other access details. If you believe your account has been compromised, please contact us immediately. If you are located in the EEA, the legal basis for this data processing is our legitimate interest in ensuring the security of our website for you and our other customers, pursuant to Art. 6(1)(f) GDPR.

Communicating with You and Improving the Services. We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to ensure responsiveness, provide effective services, and maintain our business relationship with you pursuant to Art. 6(1)(f) GDPR.

Cookies
Like many websites, we use cookies on our Site. For specific information about the cookies we use in operating our store with Shopify, visit https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and Services (including to remember your actions and preferences), to perform analytics, and to better understand user interactions with the Services (in our legitimate interest to manage, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor services, products, and advertising on our Site and other websites.

Most browsers accept cookies by default, but you can configure your browser to remove or reject cookies using your browser settings. Please note that removing or blocking cookies may negatively impact your user experience and cause some Services, including certain features and functionalities, to become unavailable. Blocking cookies may also not completely prevent us from sharing information with third parties such as our advertising partners.

Our website also recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your information. If you notify us of your preference via the GPC signal, we will treat this signal as a valid opt-out request for sharing or targeted advertising for the relevant browser or device, and if we can associate the device sending the signal with a Shopify account, we will apply that request to the account as well. For more information about Global Privacy Control, visit https://globalprivacycontrol.org/. Other than the Global Privacy Control signal, we do not recognize other “Do Not Track” signals that may be sent by your web browser or device.

How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract performance, legitimate interests, and other purposes in accordance with this Privacy Policy. This may include:

• Vendors or other third parties that perform services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, order processing and shipping).

• Business and marketing partners to provide services and deliver advertising. Our business and marketing partners will use your information in accordance with their own privacy policies.

• When you ask us to disclose or otherwise consent to our disclosure of certain information to third parties, for example to ship products to you or through your use of social media widgets or identity integrations, with your consent.

• With our affiliates or within our group of companies, in our legitimate interest of running a successful business.

• As part of a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or third parties.

Over the past 12 months, we have disclosed the following categories of personal and sensitive personal information about users for the purposes described above in the sections “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”:

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

With your consent, we share personal information for marketing and advertising purposes as follows.

We have “sold” and “shared” (as those terms are defined under applicable law) personal information in the past 12 months for advertising and marketing purposes, as follows:

Third-Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to non-affiliated or unaffiliated sites, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found there. Information you provide in public or semi-public areas, including on third-party social media platforms, may also be visible to other users of the Services and/or users of those platforms, without restriction by us or the third party. Including such links does not, by itself, imply endorsement of the content on those platforms or their owners or operators, except as specifically stated in the Services.

Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as defined under applicable law) the personal information of individuals under 16 years of age.

Security and Retention of Your Information
Please note that no security measure is perfect or impenetrable, and we cannot guarantee “absolute security.” Additionally, any information you send to us may not be secure during transmission. We use reasonable administrative, technical, and physical security measures to protect your personal information, but we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes.

We retain your personal information for as long as needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely dispose of it or anonymize it.

Your Rights and Choices
You have certain rights regarding your personal information, which are subject to applicable law. Depending on where you live, you may have the following rights:

• Access: You have the right to request access to the personal information we hold about you.

• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we have about you.

• Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions (e.g., when we need to retain the information for legal reasons).

• Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format, and you have the right to transfer this data to another controller.

• Opt-out of marketing: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or contacting us directly.

• Non-Discrimination: We will not discriminate against you for exercising any of your rights under applicable law.

• Right to Object: You may object to the processing of your personal information for direct marketing, as well as for other processing activities based on our legitimate interests, subject to certain exceptions.

If you would like to exercise any of these rights, please contact us using the details provided in the “Contact Us” section below. We may require you to provide proof of your identity before responding to your request.

California Privacy Rights
If you are a resident of California, the California Consumer Privacy Act (CCPA) provides you with additional rights. California residents have the right to request the following:

• Right to Know: You can request to know what personal information we have collected about you.

• Right to Delete: You can request that we delete the personal information we have collected about you, subject to certain exceptions.

• Right to Opt-Out: You can opt-out of the sale of your personal information.

• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To submit a request, please contact us using the information below. We may need to verify your identity before fulfilling your request.

International Data Transfers
If you are located outside the United States, please note that your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from those of your country.

By using the Services, you consent to the transfer of your personal information to countries outside of your country of residence. We take appropriate steps to ensure that your personal information is adequately protected in accordance with this Privacy Policy and applicable laws.

Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us:

• By email: [insert email address]

• By mail: [insert physical address]

• Through our website: [insert website contact form or support page]

We are committed to addressing your concerns and complying with applicable data protection laws.